articles

In today’s rapidly evolving cyber threat landscape, security and compliance are non-negotiable, especially for organisations working with the Australian Department of Defence. The Defence Industry Security Program (DISP) mandates that its members meet stringent standards to ensure they can securely handle sensitive information and meet the security expectations of government and defence agencies. Why Security and Compliance Matter for Defence-Related Organisations DISP certification requires...

According to recent survey on business trends, nearly 9 out of 10 workers hope to use AI to reduce repetitive tasks in their jobs. In this article, we will introduce you to Dynamics 365 Copilot, a game-changer in the realm of AI-driven productivity tools. And, with Copilot seamlessly integrated into Business Central, your organisation can harness the power of intuitive AI tools to accomplish more with less effort, all without needing to become data scientists.

With the growing frequency of cyber incidents and the sophistication of these threats, the importance of robust cyber security measures cannot be overstated. In this article, we explore the Essential Eight and how it may be utilised by organisations, in both public and private sector to mitigate cyber security incidents.

Small and medium-sized businesses (SMBs) often find themselves managing sales processes manually or through outdated and disconnected systems, hindering their ability to scale efficiently. In this article, we will uncover some of the key Dynamics 365 features included in SOCO’s Express CRM and how sales team can utilise this streamlined platform to boost sales impact.

Enterprise Resource Planning (ERP) software is a comprehensive solution that goes far beyond the capabilities of accounting software, offering a myriad of functionalities to streamline and enhance your business operations. If you find yourself at a crossroad, wondering whether it’s time to move from your current accounting software to an ERP system, this article is here to shed light on the compelling reasons behind this transformative transition.

The digital transformation of CRM has emerged as a pivotal advancement in the past decade, and it continues to evolve with the emergence of cutting-edge technologies. In this article, we delve into the seamless integration of a digital transformation strategy within businesses’ CRM implementation process, showcasing a few illustrative examples.

As we transition from on-premises to cloud and AI-driven technologies, organisations now have an unprecedented opportunity to leverage the power of data and set the stage for revolutionary advancements. For sales managers and business professionals seeking to boost productivity and enhance customer experiences, the introduction of Copilot in Viva Sales under Microsoft’s Dynamics 365 suite is a game-changer. In this article, we will show you how sales and business professionals can leverage Dynamics 365 Copilot to become more productive, adapt to change and innovate quicker using this next-generation AI technology.

In today’s fast-paced and interconnected business landscape, staying ahead of the competition is no longer a choice but a necessity. To achieve sustainable growth, streamline operations, and make informed decisions, organisations are turning to Enterprise Resource Planning (ERP) systems. Find out why…

National Reconciliation Week (NRW) runs from 27th May to 3rd of June each year. This year’s National Reconciliation Week (NRW), though relatively new, SOCO has taken initiatives to include a standardised reading into the beginning of SOCO meetings, speeches and events that acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community.

Artificial intelligence has revolutionised the way businesses operate, and Microsoft is at the forefront of this digital transformation with its latest innovation – Microsoft Dynamics 365 CoPilot, the world’s first copilot for both CRM and ERP. Check out how Microsoft’s CoPilot, an AI-powered chatbot and Dynamics 365 Business Central can help you overcome business challenges.

Two of the most popular Customer Relationship Management (CRM) software solutions in the market today are Microsoft Dynamics 365 and Salesforce. While both platforms offer powerful tools for managing customer relationships, Dynamics 365 stands out as the superior option for a variety of reasons. In this article, we will explore the differences between these two platforms.

Artificial intelligence is one of the most ground-breaking and innovative tools in technology today. But what is it, how do you use it and how can it work for your business and in your personal life? In this blog we’ll explore the latest AI tool – ChatGPT.