Case Studies > Army & Air Force Canteen Services (AAFCANS)
The Australian Army and Air Force Canteen Service (AAFCANS) is a not-for-profit organisation that provides canteen and retail services to Australian Defence Force personnel across Army and Air Force bases nationwide. Their mission is to support the welfare of Defence members by delivering quality products and services, with profits reinvested into Defence community initiatives.
AAFCANS engaged SOCO to migrate from Active Directory Federation Services (AD FS) to Microsoft Entra Connect for M365 authentication. This was part of a broader strategy to adopt SaaS solutions that require seamless integration between Active Directory and Entra ID.
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Challenge
AAFCANS needed to transition from AD FS to Microsoft Entra Connect while ensuring minimal disruption and maintaining secure, efficient authentication processes. The legacy AD FS instance was causing several challenges including:
- Administrative burden relating to certificate management renewal for AD FS.
- Limited resilience due to complete reliance on legacy on-premises infrastructure.
- Increased complexity of authentication trouble shooting due to legacy on-premises infrastructure.
SOCO Solution
To support AAFCANS, SOCO:
- Reviewed and backed up the AD FS configuration.
- Installed and configured Microsoft Entra Connect, set up password hash sync authentication.
- Executed the cutover and provided hyper care during the initial changeover.
Technology snapshot
- Microsoft Entra Connect: Installed and configured for password hash authentication.
- Microsoft Entra ID: Reconfigured the domain for federated identity to managed identity.
Outcome
The migration was successfully completed, enhancing AAFCANS’s authentication process, resulting in:
- Outcome #1: Removal of reliance on on-premises infrastructure for authentication.
- Outcome #2: Improved reliability of authentication services.
- Outcome #3: A modern authentication experience for future cloud-based initiatives.
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