Case Studies > Austin Engineering

Austin Engineering

SharePoint Intranet and Document Management System

Austin Engineering is a leading designer and manufacturer of customised dump truck bodies, buckets and ancillary products used in the mining industry. With a presence in some of the world’s principal mining regions, Austin Engineering provides high quality, cost effective solutions, delivered on-time and backed by through-life product support.

The success of this project could not have been achieved without The Solution Collective, and the fact that users are already looking at expanding the DMS towards workflows and Excel collaboration, less than a month after go live is testament to this! Thanks to every one of you, and looking forward to working on together on the next stage of Austin’s SharePoint journey.
Rochelle Oberholzer
Group Risk Manager
Business objective

Austin Engineering first approached SOCO to discuss their vision for bringing the global workforce together via a new Document Management platform – based on SharePoint Online. Through a number of acquisitions, Austin has staff spanning 5 continents – but each company had their own processes and systems for managing content. The goal was to introduce a consistent way of managing and disseminating information for all staff, to harmonise those disparate processes and systems.

Requirements
SOCO Solution

Our project with Austin engineering was run using an Agile Scrum based system – with work taking place across a number of 2-week Sprints. An online backlog of work was shared with Austin, which enabled smooth collaboration and prioritisation of project activities. An exciting new innovation we piloted on this project was to release demo videos to Austin at the end of each Sprint – and this enabled Austin stakeholders to quickly understand and test new functionality, and to provide rapid feedback.

Outcome

The Solution Collective delivered global, multi-lingual Intranet and Document Management System that is now being used by Austin Engineering’s staff around the world. The platform includes targeted news based on geographic location and division, and a system of smart alerts to notify users when documents have been updated.

The jewel in the crown for Austin, is the fully customised search interface – which makes finding company information significantly easier, with the use of refiners, tags and bespoke results pages designed specifically for the organisation.

The project was delivered ahead of schedule, and within budget – and has been really well received by the business.

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