Case Studies > A Statutory Authority of the Australian Government
A statutory authority of the Australian Government, responsible for administering the Commonwealth’s workers’ compensation scheme and the Work Health and Safety Act, sought to modernise its digital infrastructure. The goal was to migrate extensive document content from an on-premises Content Manager (CM9) system to SharePoint Online, ensuring the preservation of metadata and audit logs. Partnering with SOCO, a Microsoft Solutions Partner with expertise in government implementations, the authority developed a comprehensive strategy to achieve a seamless and secure migration.
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Challenge
- Complex Data Structure: Over 7 million records in CM9, each with associated metadata and audit logs, required careful analysis to inform the new Information Architecture (IA) in SharePoint Online.
- Scalability of Data Mapping: Manual mapping of extracted data was impractical due to the volume, necessitating automated and repeatable processes.
- Data Transformation and Migration: Ensuring that data extracted from CM9 could be accurately transformed and imported into SharePoint Online, maintaining integrity and accessibility.

SOCO Solution
- Analytical Data Reflection: Utilised Excel with Power Query and DAX to analyze CM9 data, providing insights into content classifications and constructing SharePoint-friendly URLs based on existing container principles.
- Automated Data Transformation: Developed processes to load and manipulate raw data from CM9, preparing it for migration to SharePoint Online using tools like ShareGate.
- PowerShell Automation: Created scripts to automate the provisioning of SharePoint Online sites with appropriate content types, libraries, and views, facilitating efficient migration of large datasets.

Technology snapshot
- Microsoft SharePoint Online: Centralized platform for document management and collaboration.
- Excel with Power Query and DAX: Tools for data analysis and transformation.
- ShareGate: Migration tool ensuring accurate data transfer.
- PowerShell: Scripting language used to automate site provisioning and migration tasks.

Outcome
- Structured Digital Workspace: Content organised within SharePoint Online libraries and sites, reflecting the original structure from CM9, with preserved metadata and audit logs.
- Enhanced Governance and Compliance: The authority’s IT team can now apply governance and permission rules within the Microsoft 365 environment, ensuring compliance with regulatory requirements.
- Improved Collaboration: The migration facilitated better document collaboration and information management, aligning with the authority’s objectives to reduce workplace injuries and diseases.
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