By partnering with SOCO, the InterHealthcare team is finding new efficiencies inside their Business Central ERP, saving time and boosting confidence in their systems and work processes.
After experiencing some challenges with their previous support provider, InterHealthcare (IHC) switched to SOCO for support with their Microsoft Dynamics 365 Business Central system. A few minor tweaks to IHC’s accounting processes delivered some quick wins, and flexible ongoing support from SOCO means their team can relax, knowing their system is in good hands.
We save a lot of time because we have a single point of contact at SOCO who knows our systems and business inside and out. As cross-platform experts, they understand how any changes can affect the overall architecture, and they have the additional resources available in case we need to escalate.
Head of IT, InterHealthcare
Previously, we had to manually create reports to review invoices. It was a stressful and lengthy process. Now that process takes five minutes or less and is done in a few clicks. It’s taken a lot of pressure and stress off our accounts payable team. SOCO are always honest about what’s going on and prioritise what needs to be done. They go to the source of the problem and fix it, rather than patching with a short-cut solution.
Group Accountant, InterHealthcare