Case Studies > IP Australia (ACT)

Seamless Migration

from on-premise servers to cloud-based solutions: SharePoint and Microsoft Teams

IP Australia is an Australian Government agency responsible for administering intellectual property rights and legislation for patents, trademarks, design rights and plant breeder’s rights. IP Australia sought to update its on-premises, file storage solution and SOCO was engaged to manage this migration, which has provided IP Australia with a modern file storage solution, that is fit for purpose.

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Challenge

SOCO was engaged by IP Australia to migrate its existing servers to a secure and reliable cloud storage system. However, migrating to a cloud-based solution posed several challenges, including:

Careful planning and coordination were required to develop a comprehensive migration strategy and an effective information architecture, ensuring a seamless transition to the new cloud-based solution.
Assessing security risks and establishing contingency plans to deal with unforeseen issues.
Providing adequate training and change management for effective use of cloud-based tools.

SOCO Solution

The solution provided to IP Australia consisted of two main components.

Design:

Design a Modern Workplace solution using Microsoft Teams & SharePoint Online to facilitate teamwork and collaboration. This included developing an information architecture model, creating Teams, document libraries, and metadata. Assessing security risks and establishing contingency plans to deal with unforeseen issues.

Pilot activities for migration:

Develop a training plan to support change management and adoption.

Conduct a pilot migration and subsequent evaluation to hone the approach to the customer’s environment before tackling the remainder of the business.

Technology snapshot

SharePoint Online: Transform the way organisation manage documents, enhance team collaboration and efficiency
Teams: Enable modern collaboration, connect and synchronise communication on one platform.
Sharegate: Connect, plan, and execute themigration project effectively andefficiently. Allowed us to complete theproject on time and on budget.

Outcome

Adopted by over 1000 staff: The implementation of new collaboration structures, powered by Microsoft’s Teams platform for IP Australia has had a positive impact on the organisation, and SOCO played a crucial role in the rollout by providing training to over 1000 employees to ensure seamless adoption.
Modern workplace experience: The modern workplace platform enhanced communication and collaboration across the organisation, enabling employees to work together in real-time, regardless of their physical location. With its chat, videoconferencing, and screen sharing capabilities, the platform has also facilitated more efficient and effective meetings.
Improved efficiency: Furthermore, the new system has resulted in improved efficiency and productivity, providing a more organised and searchable repository for documents.

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