Blog > Know it all: ChatGPT and its key capabilities
Know it all:


and its key capabilities

Artificial intelligence is one of the most ground-breaking and innovative tools in technology today. But what is it, how do you use it and how can it work for your business and in your personal life? In this blog we’ll explore the latest AI tool – ChatGPT.

What is ChatGPT?

ChatGPT is a large language model developed by OpenAI. It is trained on a massive dataset of human-generated text and is able to generate human-like text in response to a wide variety of prompts. ChatGPT is particularly well-suited for tasks such as language translation, text summarisation, and conversation generation. With the ability to generate human-like text, ChatGPT is able to assist in many areas like customer service, content creation, language learning, research and many more.

To put it simply – ChatGPT is a large language generation model trained to generate human-like text.

What can you use ChatGPT for?

The options are endless. Some examples you could use ChatGPT for are:

  • Language translation
  • Summarising text
  • Generate conversations and replies
  • Creating content
  • Learning languages
  • Research

What are some of the key capabilities of ChatGPT?

There are three key capabilities of ChatGPT:

  • The ability to remember and reference what was said earlier in a chat session
  • Allow the use of follow up prompts to further define responses
  • It is trained to decline inappropriate responses

How do I get access to ChatGPT?

You can sign up via

Here are some examples of how you can use ChatGPT:

  1. Product support. You can use ChatGPT for product support, such as asking ChatGPT “How do I lock a section on a Word document?” The image below shows this prompt and response.

ChatGPT Example

2. Develop strategy or ideas. You can even use it for non-work applications, like making a recipe:

ChatGPT recipe

3. Your personal assistant with limitless memories. ChatGPT doesn’t just answer your questions, it also remembers and references previous conversation within a chat. For example, here I’m asking ChatGPT to write a story about a boy named Nolan who likes the drums and video games:

Now, as the next prompt, I’m going to ask ChatGPT to write me a birthday speech for the same person. I prompted ChatGPT with “Write me a speech for Nolan’s birthday” which produced the below response:

ChatGPT performance

You will notice that in this second response, the chat has referenced Nolan’s interest in drums and video games mentioned in the first prompt.

Follow Up prompts is one of the key capabilities of ChatGPT.

In this example, we are going to use ChatGPT to refine a summary for use in a Health Check document for a Power App with several follow up prompts:

ChatGPT example

This is good, however I would like it to talk about the document itself, so I use a Follow Up prompt:

ChatGPT Example

Getting closer… but again, I want to change it to use “This is” instead of “I am”:

ChatGPT - AI Tool

And finally, I am going to use a Follow Up prompt to refine it further and talk about Power App specifically:

ChatGPT Example AI TOOL

It is pretty amazing, isn’t it? Here are some general tips on how to best utlise ChatGPT:

  1. Give exact details. For example, instead of asking “Write a story about a boy and his pet dog”, you could ask ChatGPT to “Write a 500 words story about a boy exploring the French alps with his pet dog, Hammy, where they find a secret treasure hidden inside a dark cave”
  2. Be specific. For example, instead of asking “Write a calculator application written in C++”, you could type “Please create a calculator application in C++, starting with the file names and structure required”. Then, follow up by asking for code samples and error handling i.e  “Can you give me some code samples” and “Can you add error handling.”
  3. Rephrase when needed. Sometimes ChatGPT doesn’t understand exactly what you mean. If this is the case, try rephrasing your wording, changing the context or adding more specifics.

While it all looks like a great AI tool, like every new technology or tool, there are some limitations to be aware of when using ChatGPT such as:

  • ChatGPT is not up to date, as quoted by Open AI:
    “ChatGPT’s training data cuts off in 2021. This means that it is completely unaware of current events, trends, or anything that happened after its training”

  • ChatGPT cannot verify facts, as quoted by Open AI:
    “ChatGPT has no external capabilities and cannot complete lookups. This means that it cannot access the internet, search engines, databases, or any other sources of information outside of its own model. It cannot verify facts, provide references, or perform calculations or translations. It can only generate responses based on its own internal knowledge and logic.”

  • It is text-based only
  • There are capacity limits and some performance limitation on a free plan.

ChatGPT is no doubt a powerful AI tool that can be used for a variety of purposes and marks an exciting time in the technological landscape.

If you are looking to develop your own AI, get in touch with our team at SOCO. We offer AI solutions built on the Power Platform powered by Microsoft’s trusted Azure AI. Call us on 1300 364 833 or submit an enquiry form to speak to one of our consultants.

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