Solutions > Best CRM Software – Microsoft Dynamics 365 Sales – Automate Sales with AI

Best CRM Software for

Automating Sales with AI

Microsoft Dynamics 365 Sales

Get more from each interaction with your CRM sales solution. Learn how businesses are leveraging Microsoft Dynamics 365 Sales CRM solutions, and the power of Artificial Intelligence (AI) to increase sales, cut costs, and boost employee productivity.

Best CRM Software for

Automating Sales with AI

Microsoft Dynamics 365 Sales

Get more from each interaction with your CRM sales solution. Learn how businesses are leveraging Microsoft Dynamics 365 Sales CRM solutions, and the power of Artificial Intelligence (AI) to increase sales, cut costs, and boost employee productivity.

Request capability statement

Connect

Dynamics 365 Sales is a modern CRM solution that works together with the tools you use every day, such as Microsoft 365 to boost seller productivity, better understand your customer needs, and win more deals.

Get in touch with our Dynamics 365 specialist today, request a free demo and see how SOCO can help drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organisation — enabling every team to quickly adapt and innovate.

Automate Sales Processes

with Microsoft Dynamics 365 Sales and AI powered features

Information Technology
Enhance decision-making processes with AI
  • Improve conversion and win rates with lead and opportunity scoring
  • Increase response rates with LinkedIn integration and warm introductions from colleagues who are engaged.
  • Tailor engagements based on contextual insights that recommend personalized talking points and next-best actions.
  • Show sellers when and how customers interact with their emails so they can be more proactive and responsive.
  • Keep relationships on track with signals that reveal relationship health and risks.
AI Rebranding
Free up time for selling
  • Use Viva Sales to automatically create leads directly in your CRM from Outlook
  • Minimize routine tasks with prompts that help capture new customer records.
  • Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
  • Spend less time searching for content with modern sales-enablement capabilities that recommend the most relevant content.
  • Reduce training with a business process UI that provides contextual guidance during every phase of the sales cycle.
  • Streamline workflows with modern mobile apps and familiar tools like Outlook.
AI Rebranding
Get up and running fast
  • Easily set up Dynamics 365 Sales with minimal training thanks to a familiar Microsoft 365 user experience.
  • Get a seamless, integrated solution with sales capabilities embedded right in Microsoft 365, making it easy to act on opportunities and complete tasks from inside Outlook.
  • Easily adapt the solution to your specific sales process on a flexible and trusted Microsoft Cloud platform. Add additional business applications or advanced AI capabilities when you’re ready.

Our clients

Brand Name
Brand Name
Brand Name
Brand Name
Brand Name
Brand Name

Meet the team

Working shoulder to shoulder with you,
SOCO helps make your big ideas real.

We’ve developed a team of talented and resourceful people who have the Microsoft certifications and industry experience to deliver outcomes with positive impact.

All SOCO staff are permanent employees, based in Australia.

Alan

Alan Abery

Principal Consultant, D365
Erik Caraian

Erik Caraian

Senior Functional Consultant, D365
Luca Caruso PRACTICE MANAGER, D365 at SOCO

Luca Caruso

Practice Manager, D365
Marcus Elias (2)

Marcus Elias

Principal Consultant, D365
Jen Gianoulis CONSULTANT, D365 at SOCO

Jen Gianoulis

CONSULTANT, D365
Luke Harris SENIOR CONSULTANT, D365 at SOCO

Luke Harris

Senior Consultant, D365
Bronwyn Healing CONSULTANT, BUSINESS CENTRAL at SOCO

Bronwyn Healing

Consultant, Business Central
Zehra

Zehra Hussain

Senior Consultant, D365
Nathan Inglis

Nathan Inglis

Consultant, D365
Ruan Kilan SENIOR CONSULTANT, D365 at SOCO

Ruan Kilian

Senior Consultant, D365
Priscilla Liew PRACTICE MANAGER, BUSINESS CENTRAL at SOCO

Priscilla Liew

Practice Manager, Business Central
Neb Miletic SOCO Canberra Team

Neb Miletic

Consultant, D365
Nehal

Nehal Shah

Consultant, D365
Nirali Sheth ASSOCIATE CONSULTANT, D365 at SOCO

Nirali Sheth

Associate Consultant, D365
Thilanka

Thilanka Silva

Senior Consultant, D365

Could this be you?

VIEW OUR CURRENT VACANCIES

 

Meet the full SOCO team

Colin Beresford SENIOR CONSULTANT, M365 at SOCO

Colin Beresford

Senior Consultant, M365
Jonathan

Jonathan Comfort

Consultant, M365
Sam

Sam Hanratty

Senior Technical Consultant, M365
Amanda Home SENIOR CONSULTANT, M365 at SOCO

Amanda Home

Senior Consultant, M365
Steve Middleton SENIOR CONSULTANT, M365 at SOCO

Steve Middleton

Senior Consultant, M365
Greg Larkins Practice Manager Modern Workplace

Greg Larkins

Practice Manager, Modern Workplace (M365)
Jack Payne CONSULTANT, M365 at SOCO

Jack Payne

Consultant, M365
Kaja Pukk SENIOR CONSULTANT, M365 at SOCO

Kaja Pukk

Senior Consultant, M365
Arnie Raju PRINCIPAL CONSULTANT, M365 at SOCO

Arnie Raju

Principal Consultant, M365
Raja

Raja Ramakrishna

Senior Consultant, M365
Dan Stevenson ASSOCIATE CONSULTANT, M365 at SOCO

Daniel Stevenson

Associate Consultant, M365
Could this be you?

Could this be you?

View our current vacancies

Could this be you?

VIEW OUR CURRENT VACANCIES

 

Meet the full SOCO team

Daniel Chee

Daniel Chee

Senior Functional Consultant
Ben Coates

Ben Coates

Technical Architect
Christophe Demangeot

Christophe Demangeot

Practice Manager, CIA
Jack Ellis IT Support Officer at SOCO

Jack Ellis

IT Support Officer
Naveen

Naveen Gabriel

Consultant
Harish

Harish Majeti

Consultant
Hersh_Ojha

Hersh Ojha

Solution Architect
Thomas Sheridan SOCO

Thomas Sheridan

Senior Technical Specialist
Harry Sofas

Harry Sofas

Senior Technical Specialist
Christian Teh

Christian Teh

Senior Azure Developer, Solution Architect
Could this be you?

Could this be you?

View our current vacancies

Meet the full SOCO team

Adam Granquist General Manager - Operations (Canberra)

Adam Granquist

General Manager - Operations (Canberra)
Joshua Mak - Operations Manager at SOCO (Canberra)

Joshua Mak

Operations Manager
Joachim Milsom Technical and Assurance Enablement

Joachim Milsom

Technical and Assurance Enablement
Huy Ngo Enterprise Architecture Manager at SOCO

Huy Ngo

Enterprise Architecture Manager
Sashbank Singh Microsoft 365 Administrator

Sashank Singh

Microsoft 365 Administrator
Heath Steer, Senior Cloud Engineer

Heath Steer

Senior Cloud Engineer
Jules Zanetti Technology Strategist and Architect at SOCO

Jules Zanetti

Technology Strategist and Architect

Meet the full SOCO team

Myriam Corona Galindo

Myriam Corona Galindo

Senior Project Manager
Tony Consolino

Tony Consolino

Senior Project Manager
Kurt

Kurt Errera

Senior Project Manager
Trajan Goldsworthy SENIOR PROJECT MANAGER at SOCO

Trajan Goldsworthy

Senior Project Manager
Greg Gough PRACTICE MANAGER, PMO at SOCO

Greg Gough

Practice Manager
Senior Project Manager at SOCO

Jack Miles

Senior Project Manager
Laurel Fox Business Analyst at SOCO

Laurel Fox

Business Analyst
Rod Palmer Senior Project Manager

Rod Palmer

Senior Project Manager
Matt Winwood BUSINESS ANALYST at SOCO

Matt Winwood

Business Analyst
Could this be you?

Could this be you?

View our current vacancies

Meet the full SOCO team

Sebastian Rizzo CEO at SOCO

Sebastian Rizzo

Chief Executive Officer
Tom Rock Executive Director of Brand and Culture at SOCO

Tom Rock

Executive Director, Strategy Brand & Culture
Steve Parks - Chief Financial Officer

Steve Parks

Chief Financial Officer
Joanne Kennard Administration Manager at SOCO

Joanne Kennard

Administration Manager
Tremaine Business Development Manager at SOCO

Tremaine Naicker

Business Development Manager
Natasha Reynolds Head of Partnerships at SOCO

Natasha Reynolds

Head of Partnerships
Nicole Rich Talent Acquisition Manager at SOCO

Nicole Rich

Talent Acquisition Manager
Chris Stokes General Manager of Operations at SOCO

Chris Stokes

General Manager, Operations
Julie Stokes, Senior Account Manager

Julie Stokes

Senior Account Manager
Grace Tiong - Head of Marketing at SOCO

Grace Tiong

Head of Marketing
JF Tixeront - Senior BDM

JF Tixeront

Senior Business Development Manager
Elly Whitehouse - Account Manager at SOCO

Elly Whitehouse

Account Manager
Could this be you?

Could this be you?

View our current vacancies

Meet the full SOCO team

Sebastian Rizzo CEO at SOCO

Sebastian Rizzo

Chief Executive Officer
Tom Rock Executive Director of Brand and Culture at SOCO

Tom Rock

Executive Director, Strategy Brand & Culture
Steve Parks - Chief Financial Officer

Steve Parks

Chief Financial Officer

Meet the full SOCO team

Sebastian Rizzo CEO at SOCO

Sebastian Rizzo

Chief Executive Officer
Tom Rock Executive Director of Brand and Culture at SOCO

Tom Rock

Executive Director, Strategy Brand & Culture
Khatiza Brown – Non-Executive Director

Khatiza Brown

Non-Executive Director
Thomas Stianos, Non-Executive Chair

Thomas Stianos

Non-Executive Chair

Meet the full SOCO team

Sebastian Rizzo CEO at SOCO

Sebastian Rizzo

Chief Executive Officer
Tom Rock Executive Director of Brand and Culture at SOCO

Tom Rock

Executive Director, Strategy Brand & Culture
Khatiza Brown – Non-Executive Director

Khatiza Brown

Non-Executive Director
Thomas Stianos, Non-Executive Chair

Thomas Stianos

Non-Executive Chair
Steve Parks - Chief Financial Officer

Steve Parks

Chief Financial Officer
Joanne Kennard Administration Manager at SOCO

Joanne Kennard

Administration Manager
Tremaine Business Development Manager at SOCO

Tremaine Naicker

Business Development Manager
Natasha Reynolds Head of Partnerships at SOCO

Natasha Reynolds

Head of Partnerships
Nicole Rich Talent Acquisition Manager at SOCO

Nicole Rich

Talent Acquisition Manager
Chris Stokes General Manager of Operations at SOCO

Chris Stokes

General Manager, Operations
Julie Stokes, Senior Account Manager

Julie Stokes

Senior Account Manager
Grace Tiong - Head of Marketing at SOCO

Grace Tiong

Head of Marketing
JF Tixeront - Senior BDM

JF Tixeront

Senior Business Development Manager
Elly Whitehouse - Account Manager at SOCO

Elly Whitehouse

Account Manager
Alan

Alan Abery

Principal Consultant, D365
Could this be you?
View our current vacancies

SOCO is a Microsoft Solutions Partner for Business Applications

Microsoft Solutions Partner for Business Applications - SOCO
Nathan. Brisbane
D365 Consulting Team

To request a free demo of Microsoft Dynamics 365 Sales, please complete the form below: